Q: My phone crashed / has a fatal error. Is there anything I can do before hard resetting.

A: Yes, Perform the routine like you'd be doing a hard reset, but don't let go of the up arrow. In about 30 seconds the phone will launch the palm pilot without the phone features. This should be enough to let you delete an offending program, or reverse something you did before starting over. Remember to soft reset after making any changes, and it should work.

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