The number if you want it is 1-866-890-2357. They were VERY helpful and knowledgeable. I was glad to find out my 7135 will be safe for a long time to come

NOTE: All repair and replacement orders now go through this number, unless your phone was purchased from someone other than VZW (Such as ebay or an authorized agent). Servicing is no longer through company stores other than programming and battery/simple issues, but at this number. I was very pleased when I called.