+ Reply to Thread
Results 1 to 9 of 9
  1. #1
    Tim
    Tim is offline
    Registered User
    Join Date
    04-21-2003
    Posts
    41

    repair suggestions?

    After over two years with the 7135, my earpiece stopped working. The speakerphone and headset both work, so it's not unusable; just annoying. Anyway, I spoke with tech support and tried some things; determined it's a hardware issue.

    Unfortunately, it is out of warranty. They (Kyocera) charge $335 for any repair. (In reality, they couldn't tell me how much it would cost. They couldn't even give me an estimate. They would just charge my credit card $335 and sort it out later.) Given the age of the thing, that doesn't seem like a viable option to me. Unfortunately, I can't think of any other phone that would replace the functionality of my 7135.

    So, does anyone have any suggestions for getting reasonably priced repairs? Or is it hopeless? Am I better off getting a new phone? I called a company called Viastar, which was recommended by the Kyocera repair person on the phone. Haven't heard back from them yet, but I sure would appreciate any thoughts from you all.

    thanks,
    tim

  2. #2
    Cornfused MGuzzy's Avatar
    Join Date
    08-27-2003
    Location
    Sacramento, CA
    Posts
    2,810
    You could by a cheapy/broken phone on ebay and repair it yourself with the parts from another phone....
    mg
    Luck is where opportunity meets preparation.

  3. #3
    Tim
    Tim is offline
    Registered User
    Join Date
    04-21-2003
    Posts
    41
    Thanks for the reply.
    Not a bad idea. However, even though I'm OK at dealing with software-related computer/electronic issues, I'm not sure I have the skill that may be necessary to do this. How difficult would it be? I've never taken my 7135 apart. It seems a bit intimidating.

  4. #4
    Registered User
    Join Date
    03-23-2005
    Location
    New Jersey
    Posts
    4
    I have 7135 which has Cellular One software and I need to use it with Verizon. Do you have Verizon software that can be loaded on this PDA? or, can you use this PDA phone?

  5. #5
    Registered User
    Join Date
    07-30-2003
    Location
    cleveland
    Posts
    227
    Dont you have insurance on the phone? if not amazon has got a deal buy the phone for 150 and get a rebate and it's free. Search for the deal on amazon or search here for the deal.
    esmass:p

  6. #6
    Tim
    Tim is offline
    Registered User
    Join Date
    04-21-2003
    Posts
    41
    Thanks for taking the time to reply.
    Unfortunately, I don't have insurance. Thanks for pointing out that deal from Amazon. I saw it on another post as well. It requires a service contract with Verizon. Right now, my wife and I are with Alltel. I suppose I could switch...

    Yesterday, I got a call back from Viastar. This is the repair company that I mentioned in my post above that was recommended by Kyocera. Anyway, the estimate over the phone was very reasonable--$25-35 if they don't have to replace the part and $45-55 if they do. Of course, that doesn't include shipping, but I think I'm gonna give it a try. I'll post my experience with them after it all plays out.

  7. #7
    Registered User
    Join Date
    06-18-2002
    Posts
    43
    Of course, if you have Verizon, their quick-replace program should replace it for free. 866.658.8823 opt. 2 opt. 2 opt. 2.

    Chip Stewart
    Hagerstown, MD

  8. #8
    Registered User
    Join Date
    05-06-2003
    Posts
    2

    Excellent repair service in Toronto area

    I want to tell you all about the great experience I had with the ProMobility Wireless Repair Centre in Marham, Ontario, Canada. A battery contact broke on my Kyocera 7135. A friend in the PDA repair business referred me to ProMobility. Scott French at ProMobility fixed my problem while I waited for an extremely reasonable cost. He even offered to flash my phone to get rid of a persistent software problem I've been having once he gets the tools and software from Kyocera, which should be soon. It was a huge relief to deal with someone with the skills and equipment to fix my phone after days and days of getting the runaround with Bell Mobility.

    I am completely satisfied with ProMobility's service and would recommend them to anyone needing a repair on a 7135 or any other cell phone/smartphone.

    ProMobility contact info:

    ProMobility Wireless Repair Centre
    18-85 Citizen Court.
    Markham, Ontario
    Canada
    L6G 1A8
    Tel: 905-470-2868
    Fax: 905-470-2932

    service@promobility.net
    www.promobility.net

    Repair Center Hours: Monday - Friday 8:30 am - 6:00pm
    Express repairs received after 5:00 pm will be processed next business day.

  9. #9
    Registered User
    Join Date
    10-13-2003
    Location
    Renton, WA
    Posts
    73
    "cheap repair"? How about fixing it your self? Others on this form have reported that cleaning and re-seating the contacts is all that was necessary to fix the same problem in their 7135. Price: $0.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts