My 7135 went on the fritz (again) today, but I could not get it to hard-reset - I think my backlight button is broken. Anyway, I brought it in to the Verizon store, and they put me through to Verizon. I thought I would get a new 7135, but they claim it is not e911 compliant, so they are sending me a free Treo 650. If the Treo can play MP3's while running AvantGo I'll be happy, but I sure will miss the clamshell design. I'm guessing those of you still reading this thread aren't excited about the Treo, but if you were (still) waiting to get a Palm OS 5 phone, now is your chance. I was waiting for one that could stream stereo over Bluetooth, myself.