+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Registered User
    Join Date
    08-17-2008
    Posts
    1

    Contacts problem

    So I upgraded to 6.1...

    And I restored my settings and files using Sprite Backup. It took a while, but finally my contacts list reappeared, although my texts disappeared forever. But now I have a problem-- incoming calls and texts don't correspond with their contacts. I got a call from my brother and it just said his phone number-- even though it's already programed on the phone. I tried calling from my house line, same thing. Just the number appeared. If I try to edit the contacts, i get an error message saying "An unexpected problem has occurred". Well, thank you for telling me that, phone. What was the problem and how do I fix it? Grrrr.

  2. #2
    Registered User
    Join Date
    06-24-2006
    Location
    IL
    Posts
    2,290
    When you say you "reinstalled settings and files," did that include all of the OS files? I suspect that the restore might be your culprit. If that included any files in the OS with a version upgrade on the phone, you may have broken something.

    Personally, when I do a ROM update, I never restore anything from backup except PIM data. I'll reinstall all apps and resync files to the phone manually. Try doing that after a hard reset - your phone may get better.

  3. #3
    Registered User
    Join Date
    02-08-2007
    Posts
    308
    Full system restores should definately not be performed between different operating systems.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts