Question about my I-300. My screen is no longer formated to the key pads, it seems to have lowered 1/8 of an inch or less. example: when I press the lower half of any pad it activates the pad below. So I can't activate the bottom choices for phone #'s etc... and it tough to correctly dial numbers I've tried a soft and hard reset, gut i'm not sure I've done the hard reset the right way. ANY ADVICE or HELP for my problem?