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  1. #1
    Moderator i330's Avatar
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    The New i500 Faq List-Please Read This BEFORE Posting!!!

    Here is the i500 faq list, as you can see it is a work in progress, and i am still working on it. If i made any mistakes, or if you have something to add, please pm me.
    This thread is now locked, please feel free to post in a seperate thread!


    Section 1, Phone Questions


    Is There Any Way To Add Ringtones to the i500?

    Is There Any Way To Customize Ringtones To Specific Callers On The i500?

    Does The i500 Have A Speakerphone Option?

    Can I Have The i500 Vibrate And Ring On A Lower Level Than Max Ringer?

    Is There Any Quick Way Of Toggling Between Max Ringer And Vibrate Mode?

    Is there a way of using a different screen saver than the ones provided on the i500?

    Can I Only Recieve Calls From Certain Numbers?

    How Do I Make An Incoming Call Go Directly To Voicemail?

    Will The i500 Work With Anyone Besides For Sprint?

    How Do I Add Pauses To A Number?


    Section 2, Palm/General Questions


    Is The OS On The i500 Upgradeable?

    How Do You Reset The i500?

    What Will I lose If My i500 Is Backed Up And I Hard Reset?

    I Lost My CD! Where Can I Find The Latest i500 Drivers And The Latest Version Of Palm Desktop?

    How Do I Upgrade The Firmware on My i500, And What Will It do?

    My Screen Is Flashing, What Does That Mean?

    Does The i500 Have A Built In Alarm Clock?

    I'm getting an error message saying that memory is full, or a file is corrupt, reset or otherwise your phone will not work properly, what do i do ?

    How Do I check If My i500 Is New Or Refurbished?

    What Other Ways Are There To Enter Text Besides Graffiti?

    Is there a way to backup/copy/extract the voice memos or voice dials from Samsung I500 to the PC's hard drive?

    How Can I Sync With Outlook/Exchange?

    What is the talk time of the different batteries, and how big are they?



    Section 3, Data/Internet Questions
    Why Can't I Get Onto The Internet With The i500's Built-In Blazer Browser?

    Is there any way to get real SMS on the i500?

    Is There Any Way To Check My Hotmail?

    How Do I Use The i500 As A Modem?

    Can I View A Picture Mail Message That Another Sprint User Sent Me?

    Is There Any Way To Speed Up The Blazer Web Browser?

    I Keep Getting Old Internet Pages, And Have To Refresh The Page All The Time, Is There Any Shortcut For This?

    If I Dont Use The Internet For A Little While Then Blazer Will Freeze Up For A While Until I Get An Error Message, What Do I Do?

    Blazer Just Doesnt Cut It For Me, What Other Web Browsers Can I Get?


    Section 4, Warnings!!!

    Warning:AIM and ICQ for PalmOS Cause Fatal Alerts!
    Last edited by i330; 05-03-2006 at 05:01 PM.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  2. #2
    Moderator i330's Avatar
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    If anyone else has a suggestion for a f.a.q., or a suggestion for how to put this faq in a more orgainzed manner, please post it here.
    Last edited by i330; 09-05-2004 at 01:22 AM.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  3. #3
    jlv
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    Tired Member jlv's Avatar
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    I would suggest that each FAQ question and answer be in a separate post in this thread, rather then all in one. That way, the "last edited" date will indicate when an entry changes.

  4. #4
    Moderator i330's Avatar
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    Is there any way to get real SMS on the i500?
    As of now, the answer is no, and that is unlikely to change as sprint has not added sms to any phone that was released before the launch of SMS, and hassprint has made statements that they do not intend to add sms to any phones that do not support it out of the box.
    There are 2 programs that can do text messaging, the first is a free app called text messanger by pph user, Scott, it can be obtained here, it's main limitation is that you must specify the carrier you are sending to, and not all carriers are available. the second is pda apps' i500sms, it costs $20 to buy, and is availablehere, although it works to text message other carriers, when you recieve a message it wont tell you who it's from.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  5. #5
    Moderator i330's Avatar
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    Is There Any Way To Add Ringtones to the i500?
    No...so please stop asking!
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  6. #6
    Moderator i330's Avatar
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    Is There Any Way To Customize Ringtones To Specific Callers On The i500?
    Yes, in the address book select a name, then choose edit, then details, and then special ringer.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  7. #7
    Moderator i330's Avatar
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    Does The i500 Have A Speakerphone Option?
    No.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  8. #8
    Moderator i330's Avatar
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    Can I Have The i500 Vibrate And Ring On A Lower Level Than Max Ringer?
    No.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  9. #9
    Moderator i330's Avatar
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    Is There Any Quick Way Of Toggling Between Max Ringer And Vibrate Mode?
    No.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  10. #10
    Moderator i330's Avatar
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    Is The OS On The i500 Upgradeable?
    No.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  11. #11
    Moderator i330's Avatar
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    Is There Any Way To Check My Hotmail?
    To check a text only version, on blazer go to http://mobile.msn.com/hm/folder.aspx
    To check an html version Use The Webpro browser and just go to hotmail.com.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  12. #12
    Moderator i330's Avatar
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    How Do You Reset The i500?
    There Are 3 Kinds Of Resets:
    If you are getting a fatal error you first want to do a soft reset, you wont lost any information,
    1. Soft Reset:Unscrew The Stylus And use the tip to poke in the hole next to the # key.
    If you still get a fatal error, you will want to try a warm reset next.
    2. Warm Reset: follow the instructions of the soft reset, but hold the up key while you do it, your i500 will now start without extensions, this is basically a safe mode in which your phone and hacks wont work, what you want to do is delete the app that you think is the problem, if you have AIM, definetaly start with deleting that, and then do a soft reset and see if that fixed the problem, if it didnt, do another warm reset until you find the bad app.
    If you cant find the bad app you will have no choice but to do a hard reset,
    3. Hard Reset:follow the insructions of the soft reset, but hold the phone button(the upper button on the right side of the phone)while you do it, and then push up when prompted, you will lost all your info.
    Still not working? Bring it into a sprint service center!
    Note:NEVER do 2 resets in a row, such as poking the whole and then removing the battery, or readjusting the battery right afetr you just put it on.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  13. #13
    Moderator i330's Avatar
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    What Will I lose If My i500 Is Backed Up And I Hard Reset?
    Only Your Voice Dials And Voice Memos
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  14. #14
    Moderator i330's Avatar
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    How Do I Use The i500 As A Modem?
    Disclaimer:Using a phone as a modem while dialing into the pcs vision network while on an unlimited vision plan is against sprint's TOS, and your pcs vision will be subject to termination.
    All you have to do is install all the drivers from the cd, and then make a new internet connection, call it sprint, type in the number to dial as #777, and leave the user id and password fields blank, then plug the i500 into your computer and on windows xp go to your start menu, and then connect to, select sprint, and then choose properties, and confirm that the Samsung CDMA Modem is checked, and not your default modem, and then youre all set!
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  15. #15
    Moderator i330's Avatar
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    I Lost My CD! Where Can I Find The Latest i500 Drivers And The Latest Version Of Palm Desktop?
    This *may* fix intermittent hotsync problems...
    drivers linky

    you can also download the ISO image here of the install CD from the Samsung developer site. You will need to register first. The ISO image is 64MB.

    You can download the latest version of Palm Desktop(4.1.4) here
    Last edited by i330; 02-10-2005 at 06:24 PM.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  16. #16
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    How Do I Upgrade The Firmware on My i500, And What Will It do?
    The latest firmware is XG23, you can check what firmware you have by pushing ##run, and then the OK button.
    The following are all of the firmware versions, and their respective problems and fixes.
    WF30-The original firmware, it didnt IR sync with IBM notebooks, and had poor mic sensitivity.
    WK19-This fixed both of wf30's problems, but caused problems with the data connection.
    XG23-Fixes all known problems!
    You can try going into a sprint store and getting the new firmware, but many stores have clueless and lazy reps, so YMMV!
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  17. #17
    Moderator i330's Avatar
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    My Screen Is Flashing, What Does That Mean?
    You have the dreaded Flashing Screen Of Death, or FSOD.
    The only cure is a hard reset. The most common cause for this is doing 2 resets in a row, as is described in the reset question.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  18. #18
    Moderator i330's Avatar
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    Does The i500 Have A Built In Alarm Clock?
    Not a very good one, but on Scott's website you can download a hack to allow the ringers on your phone to be the alarm, dont forget to also download a hack manager such as x-master.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  19. #19
    Moderator i330's Avatar
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    Is there a way of using a different screen saver than the ones provided on the i500?
    Sure, just go to Scott's website and download what you would like, and you can even upload your own pictures to have on your i500.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

  20. #20
    Moderator i330's Avatar
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    Can I View A Picture Mail Message That Another Sprint User Sent Me?
    Sure, just go to options>extract info>launch and youll see it!
    To forward it to another user, just copy and paste it to over to text messanger or i500sms.
    My Palm phone evolution:
    i330>i500>i550>755p>Centro.

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