+ Reply to Thread
Results 1 to 4 of 4
  1. #1
    Registered User
    Join Date
    08-16-2007
    Posts
    12

    Avoid iGoneMobile.com

    I ordered a bunch of accessories from this company on 8/13/07.

    1 Crystal Clear Case (preorder), 1 battery, 2 retractable mini SB cables, and a cradle with second battery charging slot.

    I received the cradle and the cables on 8/19/07, but neither cable worked. The cradle works reasonably well, but is not what I would describe as a "high quality" product, but it does what it was designed to do, and does not pinch the camera button. The second battery charging slot is very sensitive, and will not charge if the battery is seated firmly, only if it is slightly above the seated position. (This is what I mean by not high quality, but it does work overall.)

    I was informed AFTER shipping that they had cancelled the portion of my order for the battery due to compatibility issues. While I appreciate that they didn't ship or charge me for an incompatible battery, I would have appreciated knowing that there was a problem BEFORE they shipped out another portion of my order, while charging me for all remaining items, (although not all were shipped) to determine if I wanted to alter my order as a result.

    I emailed the company the same day I received the defective cables. They said they would ship out replacements in advance of my returning the defective ones. Since their office is about 3 miles from my home, I offered to exchange them onsite, but they declined. I shipped the defective cables back to them the next day. Since then, I have heard nothing from them, except an email after I asked what the status was on the case and replacement cables, stating that they were "processing" and would ship eventually.

    If you are looking for quality items for your Mogul, I would avoid this company!

    Also, as an aside, I did notice that they have plagerized photos from Seidio's website for at least one item they are selling, only they put a watermark in their photo. It's possible that they are selling the same item, but they are selling the case for $10 and Seidio is $30. Maybe someone can tell if it's the same case, but it sure is the same photo!

  2. #2
    Registered User
    Join Date
    10-05-2005
    Posts
    113
    I've bought from them several times without issues...

  3. #3
    Registered User seidioseidio's Avatar
    Join Date
    11-29-2004
    Location
    Houston, TX
    Posts
    883
    Quote Originally Posted by JDTagish View Post
    Also, as an aside, I did notice that they have plagerized photos from Seidio's website for at least one item they are selling, only they put a watermark in their photo. It's possible that they are selling the same item, but they are selling the case for $10 and Seidio is $30. Maybe someone can tell if it's the same case, but it sure is the same photo!
    Thanks for the heads up. That is absolutely not our case and we will take appopriate measures to see that it's removed.

    Thanks

  4. #4
    Registered User
    Join Date
    08-16-2007
    Posts
    12
    Quote Originally Posted by seidioseidio View Post
    Thanks for the heads up. That is absolutely not our case and we will take appopriate measures to see that it's removed.

    Thanks
    My pleasure...

    As for an update on this situation - STILL no cables or case. I have opened a complaint with paypal, and they did provide a tracking number that indicates that the item is in transit to me. I checked the tracking, and it package is in Louisiana right now. The seller and I are both in California (only 5 miles apart!), so there is no way that they shipped properly.

    They said 3 days ago they were reshipping, but I still have nothing. No way this should take this long. This company is terrible for their service and communication!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts