+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 20 of 27
  1. #1
    When they pry it from my cold hand. tivolutionist's Avatar
    Join Date
    02-10-2005
    Posts
    67

    How I got my data usage taken from MOU (I hope)

    Called VZW to inquire about a couple hundred K of data being reported that I know I did not use. After researching this, I started my standard 'I used to MOU for data, and it's kind of BS to force me to change because I've got a different phone' rif hoping I would have some better luck than the previous attempts, and here's what I got:

    The rep told me that data connections being taken from voice minutes instead of data charges (either pay as you go or unlimited) was available for a $5/mo fee!

    I was understandably incredulous and sought clarification. I wanted to make sure this wasn't a misunderstanding, so I specifically asked to make sure this wasn't just the $5 unlimited text or pix messaging plan, and she (the rep) verified it was for a data connection for browsing/etc.

    So I asked if that was an available option, how was it different than the $45/mo unlimited data plan? She said that using a data plan keeps data connection time from being deducted from voice minutes.

    My response at this point is: SIGN ME UP!

    Now, I don't know for sure if this will work (we'll see when the next bill comes due).

    I also asked if she was allowed to give me the feature code so I could post it here for others that would like this option, and she kindly supplied the code of "PERSA".

    She didn't see any indication that this was a geographically limited code, but just FYI, I'm based in Chicago and she confirmed that she is a Midwest rep, so YMMV.

    During my initial testing, however, after about 5-10min of pretty quick browsing, the connection dropped and would not re-establish. When I called back (and got a new rep), it turns out that during the setup of my account (I also changed some other things on my account) my phone's 'profile' had gotten changed to 'analog' service (funny, as the 650 is digital only, and it still showed the 1X indicator and phone calls worked fine). The new rep changed this, had me hang up, power cycle the phone and try connecting again. Sweet Success!

  2. #2
    Registered User
    Join Date
    03-08-2003
    Posts
    97
    I just signed up using the PERSA code also. $5/mo. Use minutes for data.

    Fingers crossed.

  3. #3
    Kyo to Treo, Con-vergin' MUGlover's Avatar
    Join Date
    09-09-2003
    Posts
    52
    I'm in the Chicago area too. I don't wish to make a change to my plan - only 15 more months until I can get out of my Verizon agreement.

    The Verizon billing rep I spoke with recently mentioned this $5 option in passing, as I made it clear I wasn't changing anything at this time and just wanted a credit for kb charges.

    He also said I would not get the credit in the future now that he was informing me that Quick2Net access could be had for only the minutes charges, but National Access (the former Express Network or 1X) will put kb charges on my line (and minutes!) when I choose to use it.

    So I'm choosing to use fewer Verizon services for now, and keeping my bill low.
    Why can't you be a nonconformist like everybody else?

  4. #4
    Registered User
    Join Date
    04-12-2004
    Posts
    8
    I called Verizon tonight as I am considering moving from the Kyocera 7135 to a Treo 650. I didn't mention the "PERSA" code but told the Verizon representative that I was interested in the phone but didn't want a data plan as I don't use the Internet from the phone very often. I told him I liked using my minutes as I do on the 7135. He said I could upgrade and continue to use my minutes instead of a data plan although it wasn't recommended because I could get a very large bill next month. I told him I didn't plan on using wireless sync but did want the ability to occasionally go online. He said that as long as I wasn't using the wireless sync feature I could continue to draw from my allocation of plan minutes.

    Specifically, he told me when I went to upgrade to tell the sales associate to add PAYG to activate the phone and then remove PAYG and to make sure that National Access remained on my account. He said that PAYG (or another plan) would be required to activate the phone but removing it would force the billing back to using my minutes as long as National Access remained on my account. There was no mention of the "PERSA" feature or any additional charges. I am still on the fence regarding the switch as my return window will be long gone before I get a new bill and can tell if the representative gave me the correct advice or not.

    I will say that Verizon has it's store representatives well trained in pushing the $49 unlimited data plan with threats of huge bills. Aside from that plan, the representatives I spoke to new nothing else about the phone or other plans. One representative even told me that I could use my phone as a modem just like my Kyocera 7135. Guess she didn't read their own promotional materials that talks about how the Verizon Treo 650 had DUN disabled.

  5. #5
    Registered User
    Join Date
    03-08-2003
    Posts
    97
    Originally posted by MUGlover
    I'm in the Chicago area too. I don't wish to make a change to my plan - only 15 more months until I can get out of my Verizon agreement.
    My rep told me it has no effect on extending my plan. Just an option that can be turned on or off.

  6. #6
    Registered User
    Join Date
    03-13-2004
    Posts
    99
    Interesting stuff. I have been researching this issue for 6 months which was the point in time in which I traded in 7135 for this nice 650. So... can any of you confirm this new MOU strategy is working AND that it works with wireless sync? I would simply set WS disabling the "push" and syncing manually off-peak for free. I love WS and the thought of getting it for free (oops, I mean MOU) would be awesome. Thanks.

  7. #7
    Registered User
    Join Date
    10-24-2003
    Posts
    58

    PERSA

    I just got off the phone with customer service who then referred me to the data group. I was told that PERSA was only for wireless synch on the QuickNet. It was not for getting e mail or going on the web using minutes. I was told that you need either pay as you go, a megabyte plan or an unlimited plan.

    I know that you can ask 5 people and get 6 different answers, but since there are only a couple replies to this post, can anyone shed more light on this since my information was a total conflict on what has been posted.

    Thanks

  8. #8
    Registered User
    Join Date
    09-15-2005
    Posts
    3
    PERSA used to enable Wireless sync for customer that don't have the functionality enabled for free from another feature, such as the unlimited PDA plan and costs $5. PERSB is the $0 charge version compatible with PDA and national Access KBU plans. Pretty useless

    When changing, activating etc any PDA device, a Verizon rep is unable to enable MOU (per-minute data) onto an account. Afterwards, a rep can put a MOU feature back on, but unless they know what they are doing you could end up getting charged both data and minutes. It is not a supported or allowed configuration per policy.

    All areas now have a 20MB PDA feature for 24.99. Certain business plans have it for less, or even unlimited for $30. PDAxx features supports Wireless sync and is enough for most people's usage.

    QNC is still available but not supported. You can just make a new network connection with the correct settings (number #777, user qnc, pass qnc). Slow and doesn't work with Push e-mail.

    Wirelesss sync over QNC only works for grandfathered 7135s, i600 and i700s that were already using it, no matter what features you have.

  9. #9
    Registered User
    Join Date
    10-24-2003
    Posts
    58
    Talking Junky:

    You say" QNC is still available but not supported. You can just make a new network connection with the correct settings (number #777, user qnc, pass qnc). Slow and doesn't work with Push e-mail. "

    I do not want to push mail. I only want to occasionally connect to my office server for e mail and use AOL 3.0 to get my personal e mail.

    My concern is I do not have any idea how many kilobytes I use since my only experience has been getting charged over $6 for a total usage of 9 minutes(maybe less if they charge in more than 1 second increments) trying to set up a dial in ISP.

    I am willing to pay if I cannot use minutes only, but I really do not feel I want a $49 unlimited plan to only use it when I travel as this is not a weekly thing. Additionally now that I have learned the Treo, my wife is asking for one too in place of her 7135 which is getting sick, and I will have to get her on some type of plan as well.

    Can anyone elaborate or advise.

    Thanks

  10. #10
    Registered User
    Join Date
    03-08-2003
    Posts
    97
    Originally posted by talkingjunky
    PERSA Pretty useless

    Afterwards, a rep can put a MOU feature back on. It is not a supported or allowed configuration per policy.

    All areas now have a 20MB PDA feature for 24.99.
    You sound REALLY informed about this, and, this was your first post so you joined and got this off your chest.

    So in your opinion, what does the casual email reader and infrequent web user who does not want push want for a cost effective plan?

    Is PERSA useless for a Treo 650 (or sammy 730)?

    What about getting MOU after you sign up? Any catch?

    Thanks for your input to this thread.

  11. #11
    Registered User
    Join Date
    02-01-2003
    Posts
    11
    I went to my local friendly Verizon store today because I have always had good luck with the employess switching back to MOU after getting plans changed with the 800 numbers. But unfortunately, the manager who I dealt with could not do it anymore with my Treo650. He remembered me in the past and he did make an effort going through all the screens on his computer . He was very sorry and profusely apologized for not be able to help me as he has with the 7135's in the past. He then told me to try Data services.

    So,I just got off the phone with a Data support specialist and I got the following.

    The gentleman told me QNC will not be able to be used with the 650. I told him that I was able to connect with the 650 using QNC, and he told me it doesn't matter and that it was still using a special protocol (my word, I can't remember the exact word he used, some sort of cell signal). He told me he has seen some forums on the internet discussing this problem and he said a lot of misinformation is out this about this 650. He mentioned "PERSA", but he said you will be billed for data charges with this. He also said alot and he stressed a lot of reps, and even his own data personell don't understand QNC.

    So he wouldn't tell me what forums he visits, but he tell me that he didn't want to respond on the forums as he thought it wasn't his place as a verizon employee. I did tell him to come on with a fake name and talk to us, but he kinda chuckled and stated as he would be considered a troll!

    So he said we were all basically out of luck with out a plan or pay as you go.

    If anyone has any other luck, please let us know.

    Thanks

    Jim

  12. #12
    Registered User
    Join Date
    03-08-2003
    Posts
    97
    I think I spoke to the same guy in tech service. He turned my 650 on.
    I am in for the $45/mo plan as I can't find a clear cut way of getting the old 7135 free ride plan.

    All we need is a few months of MOU plan users to report back with how thier bills look and that may be the way to go.

  13. #13
    Registered User
    Join Date
    02-01-2003
    Posts
    11
    Yeah, that 7135 spoiled me to death!!!

    I told the guy I couldn't justify $45 a month for just casual browsing. Yup, that is all I do with my phone, browse. I mainly use it when I am bored at work, or when I am on vacations or weekend getaways when the family is asleep.

    I did purchase a year ago, maybe two years ago, Win-hand which was great to use on the 7135, but sadly I won' t use it much now.

    So I guess I will watch my kb's and see what I spend a month and then decide.

    Jim

  14. #14
    Registered User
    Join Date
    03-13-2004
    Posts
    99
    I am not sure what all the concern is. If you check the other thread out here that talks about connecting to free ISP, aren't you basically getting MOU that way? I believe I am only taking a hit on minutes when I am using peak hours. Eh?

  15. #15
    Registered User skicheer12's Avatar
    Join Date
    10-02-2002
    Location
    Sayreville, NJ
    Posts
    544
    I have MOU setup for FREE using code 1xpp1 instead of KBUUE (which is automatically added to your account when you purchase a 650). I am in NJ. I use the express network and it uses my minutes. NO additional charges per minute or per month.

    Drew
    The one who dies with the most toys WINS :-)

  16. #16
    Registered User
    Join Date
    12-08-2003
    Location
    Chicago area
    Posts
    134
    Originally posted by skicheer12
    I have MOU setup for FREE using code 1xpp1 instead of KBUUE (which is automatically added to your account when you purchase a 650). I am in NJ. I use the express network and it uses my minutes. NO additional charges per minute or per month.

    Drew
    So, is this code put in at activation of the new phone, substituted for KBUUE?

    TIA.

  17. #17
    Registered User
    Join Date
    03-08-2003
    Posts
    97
    Originally posted by skicheer12
    I have MOU setup for FREE using code 1xpp1 instead of KBUUE (which is automatically added to your account when you purchase a 650). I am in NJ. I use the express network and it uses my minutes. NO additional charges per minute or per month.

    Drew
    I am 30minutes west from you in NJ.

    Have you received some bills with the kbuue in place?

    No additional charges?

    I take it you use email and occasional surfing.

  18. #18
    When they pry it from my cold hand. tivolutionist's Avatar
    Join Date
    02-10-2005
    Posts
    67

    Update! All seems good so far!

    Just got email notification of my latest bill.

    YAY!

    Looks like everything's working like I hoped it would. With the plan change that I put in place at the same time I had PERSA put on my account, my bill actually came in almost $35 cheaper this month than last month.

    I'm a happy camper.

  19. #19
    Visor>7135>Treo 650 Craig Wadsworth's Avatar
    Join Date
    12-01-2002
    Location
    42-47-55.2250N / 077-50-33.0120W
    Posts
    28
    MOBILE WEB MANUALPR - $5.00

    On the bottom of the Add/Delete features page on my account on Verizonwireless.com. Is this the feature?

  20. #20
    gkw
    gkw is offline
    Registered User
    Join Date
    11-09-2003
    Posts
    14

    Beware of un-intended log-ins...

    I am also a MOU user and I found out today that if someone sends you a picture (I am on the $5 unlimited text and pix plan), your phone goes on-line to get that picture. If you don't manually disconnect, you are online and billlable!

    There is no way to automatically disconnect after receiving a picture. This does not apply to text messaging.

    GW
    Palm fan since Pilot 1000

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts