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  1. #1
    Registered User
    Join Date
    05-26-2005
    Posts
    20

    versamail problem

    hello. haven't added any new software or made changes in the past few weeks. probably 3 or so weeks ago added epocrates software but no problems until today... as of today when i try to open versamail the treo immediately does a reset (soft). this occurs if i am connected with phone on or not. any thoughts on how to stop this would be greatly appreciated.

  2. #2
    Registered User
    Join Date
    11-10-2003
    Location
    Bay Area
    Posts
    72
    Hello photopsia,

    This is Kevin from Palm. It's quite possible that this is due to a corrupt Versamail database. The Palm Knowledge Library article VersaMail crashes or resets Treo 650 offers steps you can take to resolve this issue.


    Sincerely
    Kevin

  3. #3
    Registered User
    Join Date
    05-26-2005
    Posts
    20
    thanks kevin, your suggestion worked.

  4. #4
    Registered User
    Join Date
    11-10-2003
    Location
    Bay Area
    Posts
    72
    You're welcome, good to hear

    Kevin

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