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Thread: No Phone Info

  1. #1
    dancing geeky chick nsanders's Avatar
    Join Date
    03-26-2002
    Location
    Northern AZ
    Posts
    454

    No Phone Info

    My boss's wife has had her 650 (on Verizon) for some time. Loves it, and has had no problems. Then, suddenly (I am uncertain what led up to this tragedy), the phone side stopped working. When she tries to turn on the phone, it cannot find the network.

    What I have found is that some VITAL information in "Phone Info" is missing. The following fields are simply blank:

    Phone Number
    Verizon Username
    ESN
    PRL Rev
    PRI Checksum

    I don't know how this happened. How do I fix it?

    P.S. Yes, I tried searching on this subject, but found nothing.
    Nicky

  2. #2
    dancing geeky chick nsanders's Avatar
    Join Date
    03-26-2002
    Location
    Northern AZ
    Posts
    454
    I tried a hard reset. The phone info is still missing.
    Nicky

  3. #3
    back
    Join Date
    08-28-2003
    Posts
    366
    Take it to a Verizon store, or call them....

  4. #4
    Registered User
    Join Date
    07-30-2003
    Location
    cleveland
    Posts
    227
    Try updating the software.
    esmass:p

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